Curse

Haxor · Mar 06, 2009, 12:53 AM // 00:53

It seems like the XTH is bugged once more.

2 of my accounts got 25 points each.
2 of my accounts got 0 points each.

All of these accounts used predictions worth 130 points, and did not receive double TRPs last month.

Anyone else?

Sora267 · Mar 06, 2009, 12:55 AM // 00:55

I got 25 points when I know I should have gotten at least 50.

Also, see the sticky:

Quote:

* I got less points than I thought I would

If you're certain you should have got more points then get in touch with Support via the website and include useful information like your account name, character name signed up for the XTH and the predictions you chose. Just do *not* give your XTH password or your account password. Nobody but you *ever* needs to see those. Ever.

http://www.guildwarsguru.com/forum/s...php?t=10359147

Divine Slaya · Mar 06, 2009, 12:57 AM // 00:57

Omg Where My Reward Points I Should Get 75 Reward Points I Got None Why Is This Happening To Me I Know I Should Get Reward Points But Im Not Getting Any Reward Points I Hate This Why Does This Always Happen To Me I Hope This Gets Fixed Soon Because I Need Points To Get Zaishen Keys So I Can Hopefully Get A Tonic I Never Get A Tonic But I Want To Try To Get One

dawna · Mar 06, 2009, 12:57 AM // 00:57

Yeah, did not receive double points last month and one account got 25 that should have had 125 and one account has 75 that should have had 150.

Tried logging out, different chars, pvp nubs, etc. Will have to wait until tomorrow, hopefully it will be fixed by then.

MMSDome · Mar 06, 2009, 01:02 AM // 01:02

Damn you A-Net for not releasing our free stuff on time, you are awful!

Firebaall · Mar 06, 2009, 01:02 AM // 01:02

I receieved 50 out of the 155. So, it's not just an isolated few. I'll wait as well. With this many people having the same issues, I'm sure they'll look into it globally. If not, we all know the customer support e-mail.

Yawgmoth · Mar 06, 2009, 01:06 AM // 01:06

Wow, they actually removed the double points gained last month as promised, and didn't screw up. Unbelievable.

Cale Roughstar · Mar 06, 2009, 01:07 AM // 01:07

Everybody and their dog is trying to get their points. The servers are probably just a *tiny* bit overloaded. Good things come to those who wait.

Apollo Smile · Mar 06, 2009, 01:08 AM // 01:08

Yeah, leave poor Kun Shao alone for a bit.

**cosyfiep** · Mar 06, 2009, 01:11 AM // 01:11

I have 2 accounts, both of them I logged my predictions on the same day within minutes of each other....my 2ndary account got points, my primary did not. It is very strange ---and no I didnt get double points last month as I didnt even log onto my account until 12 hours after that update (and after they had said the 'fixed' it). oh well, means another month that it will take me to get that worthless title (since I highly doubt they will fix anything with that HUGE update they have been working on for april)....

bobsicle · Mar 06, 2009, 01:12 AM // 01:12

Happened to me as well. I got 50 points on 4 accounts that were supposed to get at least 100.

Coney · Mar 06, 2009, 01:12 AM // 01:12

I had 1 account literally in limbo for 1 month, as last month it got no points (changed email address). Got it fixed, received email 2 days ago that account name issue was resolved and last month's points added to this month. Sure enough got a nice reward on that account, all points there from last month and this month (250).

My other account, however, got none. This was a new account I just created that worked fine the first month, and nothing has changed on it. Last month I received points for it on Friday, the day after the bug fix for double points. Now it's acting like I never voted...

EEK! This really gets my panties in a bunch! I don't know whether I've been penalized for the double points bug, or if something was changed when they were fixing my other account (they were asking about this account and I told them LEAVE IT ALONE it was OK), or something else...

EDIT: problem resolved with reset, got my zkeys!

Haxor · Mar 06, 2009, 01:14 AM // 01:14

This was just to see if it was indeed a wide-spread issue rather than isolated cases. As you might have noted, there wasn't any actual QQ in the post - but rather the question if this happened to others as well. I'll be trying the accounts that didn't receive anything again in the morning, if it's not updated by then I'll presume it will be fixed with the next months TRP's, as usual.

Copenhagen Master · Mar 06, 2009, 01:18 AM // 01:18

It is happening to others. I have two accounts I use for the house I always pick the same winners on each account. One account got 5 points while the other got 55. I havent even tried it yet today and from what I have seen so far ANET failed to fix the problem, but oh well it is a free game hehe

Firebaall · Mar 06, 2009, 01:18 AM // 01:18

Quote:

Originally Posted by Haxor

This was just to see if it was indeed a wide-spread issue rather than isolated cases. As you might have noted, there wasn't any actual QQ in the post - but rather the question if this happened to others as well. I'll be trying the accounts that didn't receive anything again in the morning, if it's not updated by then I'll presume it will be fixed with the next months TRP's, as usual.

Most people understand that this isn't a whine thread. Don't feel bad about the resident guru asshats pitching in their usual 2 cents worth of droppings. They just don't know any better/can't help themselves.

Regina Buenaobra · Mar 06, 2009, 01:24 AM // 01:24

We're sorry about the problems with XTH that are affecting points distributions. If you haven't received the right number of points, please contact Customer Support, and they will help you out.

Tinytim666 · Mar 06, 2009, 01:24 AM // 01:24

ive never had this happen before but i did make a new guild a week ago if that affects it in anyway

Karate Jesus · Mar 06, 2009, 01:30 AM // 01:30

Quote:

Originally Posted by Regina Buenaobra

We're sorry about the problems with XTH that are affecting points distributions. If you haven't received the right number of points, please contact Customer Support, and they will help you out.

Regina, my entire guild received the wrong number of TRP's. Do you want each one of us to submit a support ticket?

It seems that everyone I've talked to has gotten exactly 25, 50 or 75. Some people have also gotten 0.

Ph33rtehGD · Mar 06, 2009, 01:33 AM // 01:33

I got a brand new account recently and this was that account's first time entering predictions. Here's the breakdown:

Accounts that had been made predictions in the past got 75 points each.
My new account that has never made predictions before received 155 points.

All of my accounts used the exact same predictions, this isn't right. None of my accounts double dipped last month, so I should have not gotten any points taken away this month. I'm suspecting that Anet just blindly deducted points from everyone's accounts who made predictions last month. I should have received 155 points on all my accounts this month, however I received half that amount.

Haxor · Mar 06, 2009, 01:34 AM // 01:34

Thanks for the swift reply, Regina.

So far it seems that the accounts that haven't been affected are the ones that have not been involved at all in last months' predictions. From everyone else I'm hearing 0 or 25 TRP's on accounts that have been involved with last months' predictions. (Note: not the double zkeys, even just regular predictions.)